At Connections+ Culture, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy details how Soul Canvas Art Studio and Karya Kisahku Ventura Pte Ltd(“we,” “us,” or “our”) collect, store, use, and safeguard your personal information when you browse our Site, purchase artworks, or contact us.
By accessing the Site or utilizing our services, you consent to the data collection and usage practices described in this Privacy Policy, governed under the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Information We Collect
Personal Data Provided Voluntarily
We collect personal details that you explicitly provide when interacting with our website. This includes:
- Contact Information: Full name, email address, mailing address, and telephone number when submitting inquiries, subscribing to catalogues, or purchasing artwork.
- Transaction Details: Information necessary to process orders, billing details, and courier tracking details.
- Inquiry Messages: Any details or specifications you include in our general or acquisition inquiry forms.
Data Collected Automatically
To improve your experience and measure platform traffic, we automatically record system-related information, such as IP addresses, web browser specifications, device operating systems, pages visited, referral links, and timestamps using cookies and standard telemetry.
2. How We Use Your Data
We process your information solely for the following specified, legitimate business purposes:
Order Fulfillment
To process checkouts, arrange shipping logistics, notify you regarding order statuses, and verify secure payments.
Customer Relations
To coordinate answers to your custom inquiries, organize private viewings, and respond to support messages.
Analytics & Service Care
To optimize Site structures, monitor platform health, prevent transaction fraud, and update safety configurations.
Legal Compliance
To fulfill auditing mandates, satisfy tax accounting requirements, and comply with subpoenas or legal orders.
3. Third-Party Data Sharing
We hold a strict policy never to sell, trade, rent, or lease your personal information to third-party marketing companies.
We only share necessary subsets of your personal data with verified partners strictly under service contracts for standard operations:
- Logistics and Couriers: Delivery names, telephone numbers, and addresses are provided to courier firms to coordinate reliable artwork transit.
- Payment Processors: Credit card and debit transactions are securely routed through certified, encrypted payment gateways. We do not store raw card numbers.
- Platform Developers: Technical infrastructure providers who ensure site availability under strict privacy boundaries.
4. Data Security & Retention
We employ industry-standard administrative, physical, and digital safeguards to keep your personal data secure. This includes secure hosting layers, SSL data encryption, and restricted administrator access permissions.
5. Your Rights & Choices
Under the Singapore PDPA, you have certain rights regarding your personal information:
- Right to Access: You can request a summary report detailing what personal records we hold regarding you and how it has been processed.
- Right to Rectification: You can contact us to correct any inaccurate or outdated contact information.
- Right to Withdrawal of Consent: You may withdraw your consent for us to process your data for promotional mailings or updates at any time.
- Cookie Preferences: Most browsers allow you to modify cookie controls. Declining cookies may limit certain optimized layout behaviors on the Site.
6. Contact Information
To exercise any of your data access rights, update your personal choices, or clarify our privacy practices, please contact us at:
37A Bussorah Street,
Singapore 199455